Privacy Policy

Effective Date: July 22, 2026

At Olive Alabaster Co., your privacy matters to us. We are committed to protecting the personal information you share with us and being transparent about how it is collected and used.

Information We Collect

When you visit our website, place an order, subscribe to our email list, or contact us, we may collect information such as:

Your name

Email address

Shipping and billing address

Phone number (if provided)

Payment information (processed securely through our payment providers)

Purchase history

Information you voluntarily provide through forms, emails, or customer service inquiries

We may also collect limited technical information such as your browser type, device information, IP address, and website usage through cookies and analytics tools.

How We Use Your Information

We use your information to:

Process and fulfill your orders

Communicate about your purchase

Respond to customer service inquiries

Send marketing emails if you have chosen to subscribe

Improve our website, products, and customer experience

Prevent fraudulent transactions and maintain website security

Comply with applicable legal obligations

Payment Information

Your payment information is processed securely by trusted third-party payment providers. Olive Alabaster Co. does not store or have access to your full payment card information.

Email Marketing

If you choose to join our email list, you may receive updates about new products, seasonal collections, special promotions, and company news.

You may unsubscribe at any time by clicking the “Unsubscribe” link included in our emails.

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and help us understand how visitors use our site.

Most web browsers allow you to control or disable cookies through your browser settings.

Sharing Your Information

We respect your privacy.

We do not sell, rent, or trade your personal information.

We may share limited information only with trusted service providers that help us operate our business, such as payment processors, shipping providers, website hosting services, email marketing platforms, or analytics providers. These partners only receive the information necessary to perform their services.

We may also disclose information if required by law or to protect our legal rights.

Data Security

We take reasonable administrative, technical, and physical measures to help protect your personal information. While no method of electronic storage or internet transmission is completely secure, we work with reputable service providers to help safeguard your data.

Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including the ability to:

Request access to the information we have about you

Request corrections to inaccurate information

Request deletion of your personal information where permitted by law

Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Updates will be posted on this page with the revised effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact us through the Contact page on our website.

Thank you for trusting Olive Alabaster Co. We are grateful to be part of your skincare journey and are committed to treating your information with the same care and respect we put into every product we make.